Newly stocked Engagement rings 💍

INDEX by PLAYLUX

Why Clients Love Us

Got a day-date from the US, it delivered a day before the estimated time. I love the watch. It was perfect. I didn’t expect less from a $2000 watch.
Alesh
Since I discovered this store, it has become my favorite place to shop for designer jewelry. All of your pieces are so unique and eye-catching that I constantly get compliments when I wear them!
Olamide Obasi
I was a little skeptical at first, as I’d never bought jewelry online before, but you guys created a stellar experience with your store! And the delivery was surprisingly quick. Tanzanite earrings’ color exactly matches the color in the photo, and they shine in the sun beautifu...
Alice Abigaile
Nice
Jianming Xu
At first, I was hesitant to pay someone I didn't know in advance before receiving my order. However, after extensive research and following their Instagram, Snapchat, and WhatsApp stories, I felt comfortable enough to proceed with the payment. I started with a $450 bracelet to...
Taysir P.

Our Benefits

Here are the steps to make a preorder of what is not currently in stock: 1. Check Availability: Verify if the supplier has sample videos and pictures. If available, we share these with shopper. If not, we require further information to ensure our sales team understands of the order. 2. Payment: After verifying the shopper's order, we request a non-refundable 50% deposit if we can't provide pictures for order confirmation. Once pictures are available and approved, we require 100% non-refundable payment. 3. Production: We proceed with the production of the order or in cases where production is not needed, we source. this process usually takes 2-5 days 4. Confirmation Video: in cases where we have picture or video of the shopper's order, We share a confirmation video of the order. Shoppers are required to review the video and make any corrections or specify their requests before we approve the production. 5. Shipping to Store: Once approved, we ship the order to our store. This process usually takes 6-14 days (usually take 5 days but if the preorder requires production from the sourced factory takes up to 16 days or more speak with our sales team to give an accurate time). 6. Inspection and Shipping to Shopper: Upon receiving the order at our store, we inspect it and then ship it to the shopper. This final step typically takes 3-5 days. Note: There may be slight delays at times, but we strive to ensure that the entire process does not exceed the given time frame of 2-4 weeks.
If a product doesn't match the description, you can return it for a full refund upon delivery. Please ensure you have a video chat with our sales team to discuss the terms and conditions before making the purchase, as this is necessary for compliance with our policy.
We offer same-day delivery in case you want to get your order as fast as possible. Please note that express delivery will cost a little extra compared to other shipping methods and We only provide this service for locations where we have the product you're interested in stock. For instance, if you're in Ontario and the product you desire is available in our Nigerian store, we can't guarantee same-day delivery.
Regrettably, we've discontinued payment on delivery. However, if you engage in a video call session with one of our sales agents and can persuade us, we'll certainly consider it.
If an item doesn’t fit you, we’ll take care of it. You can return any item for a change or fix. Also if an item is not what was described, you can 100% return for a fix.
One of our major selling points is the advantage we offer over others. We provide free consultations to help you determine how much you should invest in watches and jewelry, and what quality aligns with your objectives, ensuring you achieve your purchasing goals..

Visit Us

"Welcome to our online space! We're thrilled to have you here. Feel free to explore our offerings, and if you have any questions or need assistance, don't hesitate to reach out. Happy shopping!"
Our address
Joyce B Road, 4 Adebiyi Street, New Gra, Ibadan 200273, Oyo, Nigeria
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Open hours
Daily 1:00 PM — 7:00 PM
Contact info (Text Only)

Our Location

Welcome to our online space! We're thrilled to have you here. Feel free to explore our offerings, and if you have any questions or need assistance, don't hesitate to reach out. Happy shopping!
Monday thru Saturday 9:30 AM – 6:00 PM Sunday 9:30 AM – 6:00 PM BOOK AN APPOINTMENT for these periods

Delivery and Return Info

Delivery Policy: At Playlux, we strive to ensure swift delivery of our products to provide you with a seamless shopping experience. For all in-stock items (excluding preorders), orders will be processed and shipped within 24 hours of purchase. We partner with trusted courier services such as DHL, FedEx, UPS, and other reliable options to ensure secure and timely delivery to your doorstep. Please note that delivery times may vary depending on your location and the courier service selected during checkout. Return Policy: Your satisfaction is our priority at Playlux. If you receive an item that does not match the advertised product or wish to exchange it for another available on our site, we are here to assist you. - Eligibility: Items can be returned if they do not match the advertised product or if you wish to switch to an alternative available on our site. - Return Conditions: Items must be returned in the same condition as they were purchased. If an item is damaged or scratched, we regret that we cannot accept the return. - Return Process: To initiate a return, please contact our customer support team within 7 days of receiving your order. We will guide you through the return process, including providing a return shipping label. - Refund/Exchange: Upon receiving the returned item and verifying its condition, we will process either a refund or exchange based on your preference. We value your trust in Playlux, and our aim is to ensure your satisfaction with every purchase. If you have any questions or concerns about our delivery or return policy, feel free to reach out to our customer support team. Thank you for choosing Playlux! PLAYLUX INC +1 437 267 3664 +234 8095 6622 09 +234 8093 0464 08